Privacy Policy

1. Introduction

Vumbua Tec Solutions Company Limited ("we", "our", or "us"), a company incorporated in Tanzania (BRELA Reg. No. 200001885) and located at House No. 43, Plot No. 30, Kanisa la KKT Road, Mpakani A Street, Kijitonyama, Dar es Salaam, Tanzania, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vumbuatechnology.co.tz or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide through our contact form or service inquiries.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you visit our website.
• Communication Data: Messages, emails, and other communications you send to us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver the services you have requested
• Send you updates, newsletters, or promotional materials (only with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@vumbuatechnology.co.tz.

8. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

This website and our business services are not directed to children, and we do not knowingly collect personal information from children through them. BridgeDream, our coding studio for children aged 3–15, has its own privacy notice for parents, schools and children: BridgeDream Privacy and Safety.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@vumbuatechnology.co.tz
• Phone: +255 769 783 477
• Address: House No. 43, Plot No. 30, Kanisa la KKT Road, Mpakani A Street, Kijitonyama, Dar es Salaam, Tanzania